Because We Care
We founded Athleric with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!
We want you to feel comfortable reaching out with any questions, comments, or requests!
PRE ORDER POLICY
All orders under the classification of “Pre Order” means that it will take 1-2 months for the garment to go through production. If the customer ordered an incorrect size, exchanges may be done based upon on availability. Please see return policy for more details.
Canceled orders. All preorder sales after the deadline date are final. Please reach out with any questions.
OUR RETURN POLICY
We will make every effort to ensure you are pleased with your purchase and in the right size!
Exchanges for sizes will be completed based on current availability. We ask that the customer will cover costs on returning the shipping to Athleric.
Returns for any reason: We ask that return shipping will be the responsibility of the customer. Full refunds for purchase will only be given for any undamaged and unworn garments. If for any reason the garment cannot be resold due to the customers use or abuse, a full refund will not be granted.
PRIVACY AT ATHLERIC
Trust Us with Your Information
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.